Medical Negligence News

Family Compensated for Nursing Home Negligence

Posted on: July 27th, 2015 by Medical Negligence

A compensation settlement has been paid to the daughter of a woman who died after suffering pressure sores to her leg after receiving a poor standard of care in her nursing home.

Ivy Jones, ninety-eight of Mitcham, Surrey, moved into the Carshalton Nursing Home during November 2012 after she fell several times in her home. Mrs Jones had previously suffered with dry skin on both her legs, but upon moving into the care facility, she developed pressure sores on her calves. These distressed her and caused her immense amounts of pain whilst carrying out acts such as changing the dressings on her legs.

Thos visiting Mrs Jones made complaints to staff at the facility regarding their relative’s poor condition, yet no action was taken and Mrs Jone’s continued to deteriorate. The family then made complaints to Mrs Jones’ social worker, who saw that she be moved to a different care facility in January 2013. Yet Mrs Jones died just a few weeks later.

An investigation was carried out by Sutton Council into the quality of care provided by Carshalton Nursing Home upon receiving complaints from members of Mrs Jones’ family. They found that “the quality of care fell below the acceptable standard”. An embargo was placed on the home until November 2014, after which a new manager was employed and improvements were made to the running of the facility.

The investigation concluded that the staff at the home should have done more to assist Mrs Jones and to prevent the advancement of her condition. Medical attention should have been sought to prevent the development of the pressure sores on Mrs Jones’ legs. Mrs Jones’ daughter, Shirley Dell, sought legal counsel and subsequently made a compensation claim against the home for the lack of care given to her mother. The owners of the home denied liability for the injuries, yet agreed to a settlement of £12,000 out-of-court without admitting liability.

Mrs Dell spoke after the announcement of the settlement; “I just wanted some form of justice for my mum. When they changed her dressings she used to scream in agony. It wasn’t right for her to suffer like she did.”